security · 1 min read
Incident Response for AI Apps: A Runbook
AI incidents look different from traditional outages. Here is the runbook Bhogar AI uses for prompt-injection, hallucination and provider-outage incidents.
BABhogar AI TeamProduct & Engineering
AI incidents - a successful prompt injection, a viral hallucination, a provider outage - look different from CRUD outages. Your existing runbook covers maybe half.
Why it matters
A useful AI runbook covers detection signals, triage paths, communication templates and rollback procedures unique to AI: prompt rollbacks, KB invalidations, gateway routing changes.
How Bhogar AI approaches it
Bhogar AI ships a reference incident-response runbook with detection signals (telemetry queries), triage decision tree, communication templates and rollback procedures for each common incident class.
- Detection signals per incident class
- Triage decision tree
- Customer-facing communication templates
- Rollback procedures: prompts, KBs, gateway routes
- Postmortem template and review cadence
What you get
On-call engineers handle their first AI incident with a script instead of inventing one in real time.