Status
Partial outage
Some services are unavailable. We are working on it.
Partial outage
Refreshed at most every 60 s · Sep 23, 2026, 1:37 PM UTC
Active incidents
Voice Agent Service Degradation
major · monitoring
Investigating reports of voice agent connection failures. Initial analysis points to upstream WebSocket provider issues.
Started Aug 23, 2026, 6:13 PM UTC
Services
API Gateway
Primary REST API endpoint for all platform operations.
13 ms
99.99% · 90d
Operational
Authentication Service
User authentication, session management, and SSO.
442 ms
99.97% · 90d
Operational
Web Dashboard
Frontend application and user interface.
50 ms
99.97% · 90d
Operational
WebSocket Service
Real-time event streaming and live updates.
99.98% · 90d
Operational
Agent Execution Engine
Core agent execution runtime and orchestration.
10 ms
99.99% · 90d
Operational
LLM Gateway
Multi-provider LLM routing and load balancing.
17 ms
99.98% · 90d
Operational
Workflow Engine
DAG-based workflow execution and orchestration.
16 ms
99.98% · 90d
Operational
RAG / Knowledge Retrieval
Vector search and document retrieval for RAG pipelines.
29 ms
99.99% · 90d
Operational
Evaluation Service
LLM-as-Judge evaluation engine and test execution.
99.98% · 90d
Operational
Primary Database
PostgreSQL primary database cluster.
99.97% · 90d
Operational
Vector Database
pgvector database for embeddings and similarity search.
99.93% · 90d
Operational
Redis Cache
In-memory cache and session storage.
99.95% · 90d
Operational
Object Storage
File and document storage (S3 / Azure Blob).
0.00% · 90d
Degraded
OpenAI API
GPT-4o, GPT-4o-mini, and embedding model access.
99.50% · 90d
Operational
Anthropic API
Claude 3.5 Sonnet and Claude 3 model access.
99.60% · 90d
Operational
Email Delivery (SendGrid)
Transactional email delivery service.
99.85% · 90d
Operational
Payment Processing (Stripe)
Payment gateway for billing operations.
99.97% · 90d
Operational
Uptime history
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